Computer Specifications

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Check the requirements section before you begin your download. All the requirements are provided on our download page under the column “Requirements”

Price of an Upgrade

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Call now for upgrade pricing! USA: (800) 366 6045 International: (541) 201 0022 or send an email to office [at] FlowJo.com. *There is no difference in price between commercial and academic upgrades. The price depends on the version you are upgrading from and you may be eligible for an upgrade to version 10.  

License Options

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There are three options for licensing – Site Licenses, Dongles, or Permanent Serial Numbers. FlowJo Licensing Server (FLS)  – An option for institutions with multiple users.  The institution gets a collective license that is managed by a local site administrator. Dongles – A USB based serial number that can be plugged into the USB port… Read more »

Locating the HWA

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The best way to access the correct HWA for FlowJo is to download and install FlowJo. The licensing screen that opens once the program starts will provide the proper HWA for registration. Go here to download. If you have opened FlowJo vX previously and have saved preferences, the License Information window does not Launch with… Read more »

Installation

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To install FlowJo, follow this link. The main tabs at the top of this page allow you to select Mac or Windows options. You can scroll down to find legacy versions of FlowJo if your licenses is not compatible with our newest versions. The program will download. Double click and follow the on screen prompts… Read more »

General FAQ

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General FAQ for installation, licensing, and pricing questions can be found in this document. For technical FAQ, please go here. 1) How do I install FlowJo? 2) How do I locate the hardware address (HWA) for FlowJo licensing and 30 day trials? 3) What are the different licensing options available? 4) What is the price… Read more »

Speeding things up

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FlowJo v10 has a number of performance settings to help you utilize more RAM, more processing cores, and additional hardware available for your specific computer. The preference settings are described here. Some additional discussion points are address on this daily dongle post.      

Reconnecting FCS files

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Asking this questions means that we need to address the cause as well. Therefore, please view this page. Scroll down to the section “FlowJo-FCS-Files Rules to Live By” and start reading. Understanding the way FlowJo works with and stores your FCS data will save you headaches later!

Change Preferences

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In order to change the preferences, just go into the preference interface and set any preference you’d like. For more on preferences and how to access them, click here. *Note: Not all preferences will take effect immediately. Many require a restart of the program and possibly reanalysis.  For example, changing the gate line thickness will… Read more »

Adding to the layout legend

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Double click on the legend in the layout editor to open the interface that will provide options to edit. All the features available in legends are provided here. If you want to specifically add statistics, view the bottom of the page linked above.