Learn more about BD Access Portal

FlowJo™ Portal is now BD Access Portal!

BD Access Portal is our unified user-based licensing platform for FlowJo™ Software, BD Infinicyt™ Software and the BD® Research Cloud solution—providing dongle-free authentication through email and password login credentials. As BD’s licensing ecosystem has grown to support a broader range of innovative products, we’ve chosen a more inclusive name that better reflects these expanded applications.

The BD Access Portal consists of two key components:

  • BD Access Portal Website: A centralized hub where users can create and manage their Portal accounts, license subscriptions, and access a suite of administrative tools and user benefits.
  • BD Access Portal Desktop Agent: A background application that connects and authenticates your software using your Portal account credentials, ensuring a smooth login experience. This BD Access Portal Agent is included with your software installer (FlowJo™ v11 and Infinicyt™ v3.0) and must be installed and running for authentication.

As we complete this transition, you may still encounter references to both “FlowJo™ Portal” and “BD Access Portal” in our documentation. We appreciate your patience during this transition and update.

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BD Access Portal FAQs

  1. Transition from FlowJo™ Portal
  • Why is FlowJo™ Portal changing its name to BD Access Portal?
    BD Access Portal reflects the expansion of BD’s user-based licensing system beyond FlowJo™ Software to include BD Infinicyt™ Software, BD® Research Cloud and future products. It’s a more inclusive name for a growing ecosystem.
  • Will my existing FlowJo™ Portal account still work?
    Yes. Your current account credentials will continue to work in BD Access Portal without any changes.
  • Do I need to take any action during this transition?
    No immediate action is required. You may notice both names in documentation while we complete the transition.

2. Licensing & Authentication

  • What is BD Access Portal used for?
    It’s a centralized system for user-based licensing and dongle-free authentication for BD software products.
  • Do I still need a dongle to use FlowJo™ or BD Infinicyt™?
    No. BD Access Portal replaces dongle-based authentication with account-based access.
  • Which products are supported by BD Access Portal?
    Currently:
  • FlowJo™ v11 Software and above
  • BD Infinicyt™ v3.0 Software and above
  • BD® Research Cloud
  • More products may be added in the future.

3. Account & Access

  • How do I create or update my BD Access Portal account?
    Visit BD Access Portal website to register or manage your account.
  • Can I manage multiple licenses or users under one account?
    Yes. Administrative tools allow license management for individuals and teams.
  • What if I forget my password or can’t log in?
    Use the “Forgot Password” link on the login page or contact support for help.

4. BD Access Portal Desktop Agent

  • What is the desktop agent?
    It’s a lightweight application that connects your software to your BD Access Portal account for seamless authentication.
  • Is it required for all BD software?
    BD Access Portal is required for FlowJo™ v11 Software and Infinicyt™ v3.0 Software
  • How do I install it?
    Installation instructions and other supporting documentation are available Here.

5. Navigation & Tools

  • Where can I manage subscriptions and licenses?
    Log into the BD Access Portal website to access your dashboard and tools
  • What are the benefits of BD Access Portal?
  • Dongle-free access
  • Centralized license management
  • Support for multiple BD products
  • Streamlined user experience

6. Support